Acero West Salem
Acero West Salem in Salem, OR offers spacious one and two-bedroom apartments with modern finishes, in-unit washer and dryer, stainless steel appliances, and private patios or balconies with green landscape views. The gated, pet-friendly community features a seasonal resort-style pool and spa, fully equipped fitness center, indoor and outdoor fireplaces, community lounge with Wi-Fi, and outdoor grill areas. Residents enjoy 24-hour emergency maintenance and on-site management. Located near Roger That BBQ, Roth’s Fresh Markets, Bush’s Pasture Park, and the Salem-Keizer School District, Acero West Salem combines convenience, comfort, and upscale living in West Salem.
Ratings & Reviews
Resident Reviews
|Recommended: YesReview — Good place to live
response from property -Amazing residents make our job as management much easier! Thanks for the great review! We appreciate you!
|Recommended: YesGreat staff and modern style — I love living here. There are amenities like no other in the Salem area The staff is super friendly and works with you through everything.
You're so kind to share your thoughts on your experience! We're incredibly proud of the team we have here, and truly do make an effort to provide the best service that we can! So wonderful to hear that you're enjoying your stay!
|Recommended: NoProperty overrated and pricy for the quality actually provided — It's fine for the time and provides the basics, they definitely rushed into building that the quality was not great. Gates are usually blocked due to non residents trying to deliver. Some pet owners do not pick up after themselves, if you are on the 1st floor get used to dog droppings around your patio. Maintenance team is great office staff is quick to respond. Again, it's apt living so it's fine to just have a place.
Thank you for your feedback. We are always working to improve the experience for our residents. Thank you for bringing your concerns to our attention.
|Recommended: YesBeautiful, spacious, and calm. — Happy to come home each day. It's a peaceful area with a close community feel. Always feel good when I'm here. The atmosphere the staff have created for everyone is so friendly and kind. It's a very pleasant place to live.
You're so kind to share your thoughts on your experience! We're incredibly proud of the team we have here, and truly do make an effort to provide the best service that we can! So wonderful to hear that you're enjoying your stay!
|Recommended: YesOverall good — The amount of dog feces around the property is concerning. It’s frustrating that so many individuals don’t pick up after their dog.
Thank you for your feedback. We are always working to improve the experience for our residents. Thank you for bringing your concerns to our attention and we will do everything in our power to resolve these issues.
|Recommended: YesBest place I've ever lived — Pet friendly. Super nice.
Thank you for leaving a review, Theodora. We appreciate you taking the time to do that!
|Recommended: YesOverall a great property and excellent staff — Acero apartments are by far some of the nicest apartments in the west Salem area. I moved here February of 2020 and have had a pleasant time here. Overall the grounds are maintained and the units are well built. They pay close attention to detail providing a great experience. Neighbors can be loud at times but it’s an apartment complex so you can’t expect much different. The amenities are nice too even though I haven’t been able to utilize them often due to Covid restrictions. I highly suggest Acero apartments to anyone looking for a new home.
Amazing residents make our job as management much easier! Thanks for the great review! We appreciate you!
|Recommended: YesFantastic — I loved living here Everything is modern and clean. The staff are very helpful and welcoming. I enjoyed my time here
You're so kind to share your thoughts on your experience! We're incredibly proud of the team we have here, and truly do make an effort to provide the best service that we can! So wonderful to hear that you've enjoyed your stay!
|Recommended: NoHigh Noise from all other tenants high heating cost — I would say No, save your money and go somewhere else. seems there is poor isolation causing higher than anticipated heating bill. I can here the neighbors snoring, on bed wall, above can hear all 2 upper stories shower dishwasher, and toilet habits. as well as whimpering dogs. and every step that whoever is above us can make, As well as the fact that I am paying a higher rate to use facilities that are not available Gym, and commons , with no compensation, due to the Co-vid Other than it is new and it looks nice, Over all I am not happy.
Thank you for the feedback. It's true, you are sharing common walls, ceilings and floors with other families, and when in a living situation such as that, sound can travel easily, especially when others are not being as mindful or courteous as they sometimes could be. We find that often getting to know and establishing a positive relationship with your surrounding neighbors can help the situation. If there is anything in particular that may need to be resolved, we are happy to reach out about specific issues and see how they can be resolved. Often times people aren't accustomed to this type of shared living, and just aren't really aware of their impact on those around them. Please feel to contact us directly about anything that is out of the ordinary or beyond the expected level of noise, or any other concerns that you may have.
|Recommended: YesNice location — great view
Thank you for leaving a review, Peter. We appreciate you taking the time to do that.
|Recommended: YesReally nice layout and pet friendlt — I love how dog friendly they are here, there are potty stations everywhere just in case you don't have bags yourself. As well as an onsite dog park. The maintenance is always quick to respond anytime I have a problem as well The staff is very well knowledge in what they are doing, personally I have worked on hot tubs so I am picky about the hot tubs I go in, I spoke with the pool maintenance guy and he was very well knowledge in proper pool hot tub maintenance and was able to answer all of the questions I had. The apartment itself is gorgeous, I love how tall the ceilings are on the third floor My only complaint is that I am only 5'3 and so it can be difficult to reach the shelves, however nothing a good step stool can't fix I also love that it is a gated community, it gives me a comfort and safety while living in Salem.
You're so kind to share your thoughts on your experience! We're incredibly proud of the team we have here, and truly do make an effort to provide the best service that we can! So wonderful to hear that you're enjoying your stay!
|Recommended: YesGreat community to live in — The amenities in the apartment are amazing. The landscape and cleanliness is amazing.
The overall staff is amazing. The parking is amazing and garage choice is amazing. Just an overall amazing place to live.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations.
|Recommended: YesAlmost perfect — The problems I have had with this apartment aren't things that can easily be fixed by staff. The lack of noise insulation is the main issue. On all other counts the staff has been extremely helpful and is one of my best apartment service experiences and for that I'm very grateful for that.
Property management can be challenging! Thank you so much for the positive comments, Benjamin. We work hard to provide the best possible service to our residents!
